We value the trust you place in us. That's why we insist upon the highest standards for secure customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Note: Our privacy policy (effective from April 02, 2019 and last revised on April 14, 2019) is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our website.
We want you to understand how and why Octavium collects, uses, and shares information about you when you use our website.
WHAT WE COLLECT
Information you provide to us
We collect information you provide to us directly when you send the request for more details about our Services. This includes:
Content you submit - We collect the content you submit to the Services for enquiring more details. This includes contact details, group details, travel details, itinerary details. They include only text.
Other information - You may choose to provide other information directly to us. For example, we may collect information when you fill out a form, participate in activities or promotions, request customer support or otherwise communicate with us.
Information we collect automatically
When you access or use our Services, we may also automatically collect information about you. This includes:
Log and usage data - We may log information when you access and use the Services. This may include your IP address, pages visited and links clicked. We may derive your approximate location from these information.
Information collected from cookies and similar technologies - We may receive information from cookies, which are pieces of data your browser stores and sends back to us when making requests, and similar technologies. We use this information to improve your experience and improve the quality of our Services. The cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.
HOW WE USE INFORMATION ABOUT YOU
We use information about you to:
- plan, provide, maintain and improve the Services;
- research and develop new services;
- send you notices, updates, alerts, invoices and other support and administrative messages;
- provide customer service;
- Communicate with you about products, services, offers, promotions, and events, and provide other news and information we think will be of interest to you (for information about how to opt out of these communications, see Your Choices below);
HOW INFORMATION ABOUT YOU IS SHARED
We do not share, sell, or give away your personal information to third parties unless one of the following circumstances applies:
- With our partners - We may share information with vendors, consultants, and other service providers (but not with advertisers and ad partners) who need access to such information to carry out work for us. The partner's use of personal data will be subject to appropriate confidentiality and security measures.
- To comply with the law - We may share information in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, legal process or governmental request, including, but not limited to, meeting national security or law enforcement requirements. To the extent the law allows it, we will attempt to provide you with prior notice before disclosing your information in response to such a request.
- In an emergency - We may share information if we believe it's necessary to prevent imminent and serious bodily harm to a person.
- To enforce our policies and rights. We may share information if we believe your actions are inconsistent with our user agreements, rules, or other Octavium policies, or to protect the rights, property, and safety of ourselves and others.
- With our affiliates. We may share information between and among any of our parents, affiliates, subsidiaries, and other companies under common control and ownership.
- With your consent - We may share information about you with your consent or at your direction.
- Aggregated or de-identified information. We may share information about you that has been aggregated or anonymized such that it cannot reasonably be used to identify you.
YOUR CHOICES
You have choices about how to protect and limit the collection, use, and disclosure of information about you.
Controlling the use of cookies - Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject first- and third-party cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
Controlling promotional communications - You may opt out of receiving some or all categories of promotional communications from us by following the instructions in those communications or by updating your email options in your account preferences here. If you opt out of promotional communications, we may still send you non-promotional communications, such as information about your account or your use of the Services.
OTHER INFORMATION
Information Security - We take measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. For example, we use HTTPS while information is being transmitted. We also enforce technical and administrative access controls to limit which of our employees have access to non-public personal information.
Data Retention - We store the information we collect for as long as it is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes.
Your consent - By mere use of the website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Conditions of Use.
Links to other sites - Our website links to other websites that may collect personally identifiable information about you. Octavium is not responsible for the privacy practices or the content of those linked websites.
CONTACT US
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
[Name]
[Organisation Name]
[Address]
[Phone No.]
[email address]
[contact timings]
